This page explains the cookies and similar technologies this website uses, why we use them and how you can control them.
Last updated: 12 October 2026
What cookies are
Cookies are small files that websites save on your device. Websites can also save information in your browser’s storage, which works in a similar way. This page covers both.
Cookies we always use
These keep the website secure and remember your cookie choice. The website cannot work properly without them, so they are always on.
| Name | Set by | What it does | How long it lasts |
|---|---|---|---|
| duckiee_cookie_consent | This website (browser storage) | Remembers your cookie choices | Until you change your choices or clear your browser |
| _grecaptcha | Google reCAPTCHA (browser storage) | Helps stop automated spam on our forms | Until you clear your browser |
| _GRECAPTCHA | Google reCAPTCHA (google.com) | Helps stop automated spam on our forms | 6 months |
Google reCAPTCHA only loads on pages with a form. The Google Privacy Policy and Terms of Service apply.
Analytics cookies
We only use these if you agree. They help us understand how people use this website, for example which pages they visit, so we can improve it. Google Analytics does not load until you allow analytics cookies.
| Name | Set by | What it does | How long it lasts |
|---|---|---|---|
| _ga | Google Analytics | Tells visits apart | 2 years |
| _ga_9Z1Y41J4K6 | Google Analytics | Keeps track of your visit | 2 years |
Performance cookies
We only use these if you agree. Microsoft Clarity shows us how people use our pages, for example where they click and how far they scroll, so we can make the website easier to use. Microsoft Clarity does not load until you allow performance cookies. The Microsoft Privacy Statement applies.
| Name | Set by | What it does | How long it lasts |
|---|---|---|---|
| _clck | Microsoft Clarity | Remembers the Clarity ID for your browser and your settings | 1 year |
| _clsk | Microsoft Clarity | Links the pages you view into one visit | 1 day |
| CLID | Microsoft Clarity (clarity.ms) | Records when Clarity first saw your browser on any website that uses Clarity | 1 year |
| MUID | Microsoft (clarity.ms) | Identifies your browser across Microsoft websites | 1 year |
| ANONCHK | Microsoft (clarity.ms) | Shows that your Microsoft ID is not passed on for advertising | 10 minutes |
| MR | Microsoft (clarity.ms) | Tells Microsoft whether to refresh the MUID cookie | 7 days |
| SM | Microsoft (clarity.ms) | Keeps the MUID cookie in step across Microsoft websites | Until you close your browser |
If you manage this website
These are only set for people who log in to manage the website. Visitors do not get them.
| Name | Set by | What it does | How long it lasts |
|---|---|---|---|
| wordpress_logged_in_ and wordpress_sec_ (followed by a code) | This website | Keep you logged in securely | Until you log out, or 14 days if you choose to stay logged in |
| wordpress_test_cookie | This website | Checks your browser accepts cookies when you log in | Until you close your browser |
| wp-settings- and wp-settings-time- (followed by a number) | This website | Remember how you set up the admin screens | 1 year |
| _lscache_vary | This website | Makes sure you see up-to-date pages while logged in | Until you log out |
| lge-home-fresh | This website (browser storage) | Refreshes the home page once after you log in | Until you clear your browser |
Other services
This website uses Adobe Fonts to show its typeface. Your browser downloads the fonts from Adobe, which may record that a page was viewed so the fonts can be licensed. Adobe Fonts does not set cookies.
Change your choice
Use Manage cookies at the bottom of every page to change your choice at any time. If you turn analytics or performance cookies off, we stop using them. You can also delete cookies in your browser settings.
Questions
If you have a question about cookies, send us a message using our contact form or call freephone 0800 246 1782.